May 20, 2018  
2017-18 Northeastern State University Undergraduate Catalog 
    
2017-18 Northeastern State University Undergraduate Catalog

MKT 3523 - Service Industry Management

3 Credit Hours
Analysis of customer interaction situations and development of quality service strategies by focusing on hospitality service operations management.
Cross-listed: HTM 3523.
Note: Credit cannot be earned in both HTM 3523 and MKT 3523.