Jun 14, 2024  
2023-24 NSU Undergraduate Catalog 
2023-24 NSU Undergraduate Catalog

Quality Management Certificate

Location(s): Online, Broken Arrow

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OSRHE Program Code: 192

CIP Code: 520205

Certificate Code: 1558

This certificate is embedded in the Management, B.B.A program.


The quality management certificate will help students in various industries learn the quantitative and qualitative methods of managing quality in both the service and manufacturing environment.  Students who participate in the quality management certificate will be able to identify variations in processes that effect quality and then use continuous process improvement tools to improve quality under these circumstances.  Ultimately students will focus on creating products and services that are consistent and quality driven.

At least 25 percent of the coursework applied to this embedded certificate must be satisfactorily completed at NSU.

Student Learning Outcomes

  1. Describe operations management concepts and practices to design, analyze, and improve quality-based operational capabilities.
  2. Distinguish between quality management and lean management principles, concepts, techniques, and practices.
  3. Apply problem identification and problem solving techniques by using quality and lean methodologies.
  4. Develop skills to lead quality improvement initiatives by preparing for professional quality certification exams.

Prerequisite courses:

Admission into the certificate program is open to any student currently enrolled as an undergraduate student at NSU. People who are only interested in earning the certificate, but are not currently enrolled at NSU, can apply through the NSU Admissions office to be admitted for the purpose of pursuing the certificate.

Courses in the certificate program may require prerequisites.  For students who do not have the required prerequisites, transcripts and work experience will be examined by the Department Chair and course instructors to determine whether prerequisites may be waived and/or prior learning credit be given in lieu of specific prerequisites.

The following prerequisite courses are completed as part of General education degree requirements or as part of the B.B.A. core.  A minimum grade of C is required.

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